Daily Operations

Meal Preparation and Feeding

  • Prepare food according to dogs dietary requirements
  • A maximum of FOUR dogs grouped into a gated area for feeding
  • Dogs are ‘Placed to wait’ and bowls set to individual areas ready for ‘feeding roll call’
  • Monitor feeding of each dog and send dog back to placement area when done
  • Clean all dog bowls and sanitise all feeding areas.
  • Check food stock and set Raw food to defrost if necessary, check feeder for adequate levels of drinking water.
  • Allow a minimum of ONE HOUR for food to digest before any vigorous exercise.

Daycare Walks and Training

  • All dogs must wear a collar and contact information tag during walks/training
  • Each dog handler must have a minimum of THREE trained dogs to a high level of recall and general obedience to be walked within a group of FIVE.
  • No dog will not be let off the leash unless the handler is confident of its recall.
  • Up to Four hours of exercise and training per day.
  • Training on all walks to include:
    Heal both on and off leash
    Sit and Stay
  • All Clients to receive video and picture updates during the day

Also see Sighthound Care Program


A maximum of 6 dogs to be suitably contained and secured during vehicle transportation


All medications must be in their original container and must include the dog’s name, the name and strength of the medication, and directions including dosage, number of times per day, how it is to be given, illness to be treated, areas to be treated, etc.

Safety Issues

Any dog that shows aggressive behaviour is separated from the pack and given solitary time to calm down. If the dog is repeatedly aggressive and cannot be controlled the dog will be caged, the owner will be contacted, and the dog will be removed from the daycare or boarding facilities. If it is felt that your dog is a risk to either guest or public at any time, K9 Exclusive Walks reserves the right to withdraw its service from the client without refund.

Also see K9 Welfare Record

Hygiene and safety

  • All dog bedding must be kept clean and washed if necessary on a weekly basis.
  • boarding areas to be sanitised and hovered daily
  • Food and prep areas to be sanitised daily
  • All medicines, food and cleaning products to be kept safe and out of reach from animals.
  • Play and training areas including the garden to be kept clean and free from hazards.

Dog Waste Procedures

Daycare:- Dog handlers must pickup and correctly dispose of dog facies during the walk

Boarding:- Dog handlers must regularly patrol the boarding areas including the garden area and dispose of dog facies either by bagging and binning or disposal in the allocated dog waste compost area.

Weather Policy

The most extreme weather conditions. “Extreme” shall be defined as a wind, rain, snow or ice event resulting in extremely hazardous road conditions, usually with closures to offices as well as schools. K9 Exclusive Walks reserves the right to cancel and/or reschedule its boarding and daycare service due to bad weather conditions.

Also see  Fire and Extreme Weather Emergency Plan

The prevention of, and control of the spread of, disease

  • Vaccination: Check the vaccination record all dogs insisted into K9 Exclusive Walks are current and up to date
  • Hygiene: Regularly wash and disinfect dog’s living quarters, food and water bowls, and toys to prevent the spread of disease.
  • Quarantine: Keep new dogs separate from existing dogs until they are relocated either to the nominated vet or returned to the client/owner.
  • Parasite control: Regularly treat dogs for internal and external parasites, such as fleas and ticks, which can carry and transmit diseases.
  • Good nutrition: Maintain a balanced diet for dogs to support their overall health and reduce their susceptibility to disease.
  • Avoid overcrowding: K9 Exclusive walks is equipped for a maximum of EIGHT dogs for Boarding and Daycare.
  • Monitoring: Regularly monitor dogs for signs of illness and seek veterinary treatment immediately if any symptoms are noticed.
  • Education: Educate dog owners on the importance of preventing and controlling the spread of disease in their dogs.

By implementing these measures, the spread of disease in dogs can be effectively prevented and controlled.

Monitoring and ensuring the health and welfare of all the animals

  • Daily Monitoring: a. Conduct a daily check of each dog, including a visual examination of the eyes, nose, mouth, ears, skin, and coat. b. Observe each dog’s behavior and monitor any changes, such as lethargy or loss of appetite. c. Check each dog’s water and food intake. d. Check the cleanliness of each dog’s living area and make any necessary changes.
  • Exercise and Socialization: a. Provide each dog with daily exercise and playtime. b. Ensure that each dog receives appropriate socialization with other dogs and people. c. Provide toys and other forms of mental stimulation for each dog.
  • Housing and Environment: a. Provide each dog with a clean, safe, and comfortable living area. b. Ensure that the temperature, ventilation, and lighting in each dog’s living area is appropriate. c. Keep each dog’s living area free from hazardous materials and potential dangers.
  • Record Keeping: Document any incidents or changes in behaviour, health, or environment.
  • Review and Update: a. Review and update the plan regularly to ensure the health and welfare of each dog is being met. b. Make changes to the plan based on lessons learned and the changing needs of each dog.

Also see K9 Welfare Record

The death / escape of an animal (including the storage of dead animals)

  • Incident Response: a. In case of death, immediately remove the animal from its living area. b. In case of escape, initiate a search and rescue effort to locate the missing animal. c. Notify the relevant authorities, such as the local animal control or the police, as appropriate.
  • Storage of Dead Animals: a. Store dead animals in a secure and appropriate container, such as a heavy-duty plastic bag or a sturdy cardboard box. b. Label the container with the name of the animal and the date of death. c. Contact the approved Vet and take the necessary given steps for mediate removal of the animal
  • After Incident Response: a. Review the circumstances of the death or escape to identify any potential hazards or areas for improvement. b. Take appropriate measures to prevent similar incidents from occurring in the future. c. Provide support and counselling for staff or volunteers who may be affected by the death or escape of an animal.
  • In the unfortunate event of euthanasia and the qualified veterinarian to carried it out. The owner or designated main point of contact must be contacted to give consent. Unless imperative for the welfare of the dog, euthanasia must not take place until consent is given and recorded in the K9 Welfare Record

Other Useful Links

Click here to see K9 Floor Plan


Sighthound Training Program

Annual Appraisal Form